1. Q: Are you trading company or factory?
A: We are factory with 15 years export experience, our factory is near the Guangzhou Baiyun Airport, welcome to visit our factory anytime.
2. Q: Could you please send me the price list?
A: Normally, our products are customized base on the customers' requirements, so the price volatility is relatively large, it will be better that let me know your request so that I can recommend some products to you, or please let me know which models you need.
3. Q: What's your payment terms?
A: T/T or Cash, 30% deposit when order confirmed, remaining 70% paid before delivery ( If the total amount under $10000, must be paid 100% when order confirmed.)
4. Q: May I have the samples? Are samples free?
A: Of course, we can offer samples to you, but the sample cost and freight cost need to be paid by your side. Sample cost could be returned after confirmed bulk order.
5. Q: What's your MOQ?
A : It depends on what kind of products you need, like MOQ of coaxial speaker is 1000 pairs, MOQ of subwoofer box enclosure is 500 pcs and so on.
6. Q: What is your terms of packing?
A: Giftbox or brown box. Our designer will help you to design your own brand giftbox, T-yoke sticker and master carton according to your request, or you can design by yourself.
7. Q: What is your terms of delivery and delivery time?
A: 1. EXW, FOB, CIF and so on.
2. Delivery time is 3-5 days for samples and 30-45 days for order.
8. Q: Is your product environmentally friendly? Is any certification available?
A: Our products are environmentally friendly, we can provide CE and RoHS certificates. If you need other certificates, we can arrange the tests and send you the certificates asap.
9. Q: What is your warranty?
A: Usually for oversea business, hard for us to provide the warranty service to you because the shipping cost is so high and the shipping time is so long, so we will provide the spare part to you if you need, hope your understanding.
10. Q: What's your advantage?
A: 1. Our factory with nearly 15 years experience to manufacture. In addition, we have 3 brands for our domestic markets, so our products quality is steady.
2. We provide OEM and ODM services to customize professional brand products for customers.
3. We are manufacturer with our own export license, offer clients the true factory price.
4. 100% production QC checking before shipping to our customer
5. We adhere to the service tenet of "Quality First, Service First".